We take your privacy seriously. This Privacy Policy explains how we collect, use, share, and process your information when you access our website or use our services.

1. Collection and Use of Personal Data

Personal data refers to information that can directly or indirectly identify an individual. Personal data does not include anonymized or aggregated data that can no longer be used to identify an individual.

Promoting Safety and Security

We process personal data based on the principles of legality, legitimacy, and transparency. We limit the scope of data collection to what is necessary and take technical and administrative measures to protect data security.

We may use personal data to verify accounts, monitor fraud, investigate suspicious activity, and ensure compliance with our terms and policies.

2. What Personal Data We Collect

i. Data You Provide

We collect the information you voluntarily provide when using our services. This may include:

  • Account details
  • Information submitted via customer support or chat tools
  • Survey participation data
  • Payment information when making purchases
  • Billing, shipping, and contact information

ii. Data About the Use of Our Services

When you access our website, we may collect:

  • Device type and identifiers
  • IP address and browser type
  • Operating system information
  • Usage and diagnostic data
  • Approximate location data (e.g., via IP address or GPS)

3. How We Use Your Personal Data

i. Providing, Improving, and Developing Services

We use data to operate, improve, and develop our services. This includes analytics, research, audits, and product enhancements.

ii. Communicating With You

We may use your personal data to:

  • Send service-related communications
  • Respond to inquiries and customer support requests
  • Send marketing content (only with prior consent)

You may withdraw consent at any time by contacting us.

4. Cookies

Cookies are small text files that store information on your device. We use cookies and similar technologies to personalize content, analyze usage, enhance security, and improve our services.

Cookies used may vary depending on the specific features you use.

5. Disclosure of Personal Data

We may share personal data with trusted partners that assist us in providing or improving our services. Personal data is not sold or shared for third-party marketing without your express consent.

6. Data Storage, Transfer, and Processing

i. Legal Obligations

We may process personal data to comply with applicable laws, regulations, or legal requests. For users in the European Economic Area (EEA), processing is based on the GDPR requirements.

ii. Business Operations

Personal data may be shared among affiliated entities or transferred as part of mergers, acquisitions, reorganizations, or asset transfers.

iii. Legal Compliance and Protection

Personal data may be disclosed if required to comply with legal processes, enforce policies, investigate fraud, or protect the safety of users.

7. Children

Our services are intended for adults. We do not knowingly collect personal data from children under the age of 16. If such data is discovered, we will delete it promptly.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Restrict or object to processing
  • Receive a copy of your data in a structured format
  • Lodge a complaint with your data protection authority

To protect your data, we may request additional verification before processing these requests.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before use.

10. Data Security and Retention

We use reasonable technical and administrative safeguards to protect your data. Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

11. Changes to This Privacy Policy

This Policy may be updated periodically to reflect legal, technical, or business changes. Your continued use of our website after updates indicates acceptance of the revised Policy.

12. Contact Us

If you have questions regarding this Privacy Policy or how your data is handled, please contact customer support through the available contact options on our website.